Frequently Asked Questions
Everything you need to know about shopping with Westport Big & Tall.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Our 'Big' sizes are designed for men 6'2" and under, featuring a fuller fit through the chest and waist, while 'Tall' sizes are for men 6'3" and over, with extra length in the torso and sleeves.
What is your return policy for high-end menswear?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Please note that personalized or custom-tailored items are final sale.
Do you offer international shipping?
Yes, Westport Big & Tall ships to many countries worldwide. Shipping costs and delivery timelines vary by location and are calculated at checkout. Please note that customers are responsible for any applicable customs duties or taxes.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer digital payment options such as PayPal, Apple Pay, and interest-free installment plans through Affirm.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website's 'Order Status' page or the carrier's website to monitor your delivery.
Are the colors on the website accurate?
We strive to display our products as accurately as possible. However, because the actual colors you see depend on your monitor settings, we cannot guarantee that your monitor's display of any color will be 100% accurate.